September 30, 2006
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My 6 month review finally came–2 months late. I’m not happy. Actually, I’m pissed.
My interview results came in. Again, I’m not happy, but I guess I fucked it up myself.
Paul tried to console me by coming up here for the weekend, so I got
him an award ticket using my mileage. Luisa Niyumatavle, Service
Director at LAX for United, fucked up. Not only did she give him the
wrong information and refused to issue his ticket, but she also
insulted me by saying:Since this is an award ticket, he
[me] has to be here in person to sign the authorization. He’s a Premier
Executive, he should know better than that.
I told Paul to give the phone over to her so I could talk to her. The bitch refused
to talk to me and she pushed Paul aside so she could help the person
behind him. I called up the Premier Executive customer service line and
they confirmed what I had known all along, that I was right! Paul
missed his flight. I told him to stand in line to get her name and to
at least get her apology for her incompetency. He waited half an hour
as she took her time helping a customer who had cut in line in front of
him. When he got to her, she refused to acknowledge her mistake and
continued to dismiss him instead by cutting him off every other word.
Paul eventually got her name for me, and now, that bitch is on my black
list. I’m calling United Customer Relations on Monday when they open up
and filing a complaint. I want that bitch FIRED! You don’t treat
customers like that and you certainly don’t treat elite members like
that!
A note to Luisa Niyumatavle:
Bitch, you picked the wrong gay boi to fuck with!
…oh, and I’m still sick, ugh!
Comments (10)
What a cunt! I would have popped my gun out and shot her in the face! Stupid little fucking twathoebagwhore! Actually I probably would have spit on her ’cause I’m ignorant like that and I spit on people when I’m pissed, hahaha!
Feel better Ty! I’m sick too right now, and it’s Saturday and I’m in my office finish up shit I didn’t finish up Friday! BOOO!
oh lord! sorry to hear the results arent what you wanted. and that bitch…. well, you said it all. relax and have fun wif Paul!~
i hate her. i was shaking with anger. it was embarrassing. it was humiliating. the first time she didn’t even try to help but just dismissed me. that’s when she said, “he’s premiere executive, he should know better.”
the worst thing is that she made me feel stupid.
the second time I went to see her, after missing my flight, to tell her that my flight was confirmed by Premiere Executive and Mileage Plus, that fuckin’ bitch kept interrupting me only to tell me that I and you were wrong. I had to scream to her, “Will you stop interrupting me and let me speak!” I had to tell her how it was done by other UNITED agents as we had done this before. I made a scene when I left the line, shouting, “Thanks to you I fuckin’ missed my flight.”
Sorry babe. Because she was a United agent, I didn’t know if I was wrong at first. But apparently she was and she will pay for what she did to me.
what a fucken bitch! i hate bad customer service, she’s prob ugly, ask paul, she was ugly wasn’t she? i know it. I JUST KNOW IT!
Get better soon! Dude, that Luisa better write a really sweet apology letter when she’s fired.
:[ sorry
i wish i could do more…but i sincerly hope everything turns around and that u feel better
make sure you request unlimited rides lax-sfo to soothe PMO and TJL pain.
feeling the littlest better??
someone really smart and nice once told me to listen to this one song wen i didnt feel that great
just thought this might help :]
And it’s a great day to be alive
I know the suns still shinin’ when I close my eyes
There’s some hard times in the neigborhood
But why can’t every day be just this good?
lol…oh and berkeley…the is no chance in hell i wud get in there…haha but its cool…
laterdaysss
oh, i’m sorry you aren’t feeling so hot these days. you know what might make you feel better? drag queen bingo this thursday night. i’m taking my coworkers. wanna go?