August 23, 2006
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…delivery problems…
I was up at 4am PST/7am EST today on a conference call with New York, and to make sure that a very important package was received. There was a new delivery person that was used and they didn’t know to go up to the 2nd floor to deliver the package, so they simply left and were going to retry delivering the package before 10:30am EST. It needed to get there at 8:30am. Fortunately, I was up and was tracking this package and noticed the delivery exception so that I could get on the horn and call up FedEx and the recipient to alert them of the problem. A big thanks goes out to FedEx and the visa service for going out of their way to help get this package through. Because of your efforts, a mother and her son are going to the UK…
Before Cambodia, I probably would have verbally thrashed FedEx for being so incompetent as to not know where to go to deliver a package, but my experiences in Cambodia have since tempered my impatience for ineptitude. Shit happens, and it happens all the time, so why let it get to you all the time? The important part that often gets neglected is how people react in these very difficult situations. In this case, the FedEx delivery person was kind enough to attempt the delivery a second time, the operators helped greatly with this as well, and my visa contact in the office stalled their delivery car so they could wait for my package. People helping people–what a concept! It’s moments like these that make the rigorous and demanding nature of my work worthwhile…
We can be truly amazing when we want to be, so why not do it more often?
I’m still feelin’ the jetlag, so as soon as I start to feel better, I’ll work on updating y’all on the second half of my Cambodia trip…
Comments (10)
Ah more people coming to the UK. And here I was feeling lonely.
what? your becoming more passive ? wow one of these days your car might not even honk!
welcome back babe. i’m glad that “trivial” inconveniences are not getting to you the way they did. i think it’s the same feeling when my car was stolen and i was calm about it.
you know we were in singapore at the same time right!? punkass why didnt you tell me.
aw ty, you are people helping people. way hot.
ryc : yes he is filipino…..
yay! you got home safely. and mmmmm tsk tsk I saw your new hairdo on previous entry. keep it asian! hehe, but you are so inspirational, just to go out there, helping those people. I’d love to do the same if I had the chance and time. and yet again, for helping that package to come through. miss you too Ty!! can’t wait to see the rest of the pictures. hehe, goodluck and have fun!~ =)
haha yea a heard about that one of my friends canceled his member ship and they billed him for the next three months lol
im trying but not much luck with jobs.
It sounded very frustrating. Even though it seems like the US mail system is crappy, lagging, and slow, it’s actually quite reliable and efficient when compared to other countries’ mail systems. But anyway, up at 3AM tracking a package? That must have been really annoying.